Mobile Legends: Bang Bang

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[Payment-Contact Customer Service] Cant purchase anything in ios

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Post time 2017-11-17 04:35 PM From mobile phone | Show all posts |Read mode

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So i tried to get me some diamonds for the new hero but i cant purchase anything it always shows me (purchase could not be completed) i thought at first the problem was with my visa but its not i can buy offers from other games without a problem same with the app store apps need help before the new hero discount go away and i dont know if this problem is the same with the other ios users or not
Post time 2017-11-17 04:41 PM | Show all posts
You should first check with IOS store first. They are able to check the back end logs to identify error
Post time 2017-11-17 04:41 PM From mobile phone | Show all posts
Hi wskerxksa,
Sorry for the inconvenience. Do provide a screenshot of the error prompt you get. Try restart and reloggin. If it doesnt help ,you need to contact Customer Service in-game, there is "payment problem" section. Hope it helps.

Regards,
Seimz
 Author| Post time 2017-11-17 04:57 PM From mobile phone | Show all posts
Edited by BD007 at 2020-3-29 07:00 AM

This is the error message i relogged in manytimes with no success


Even re downloaded the game
IMG_0122.PNG
Post time 2017-11-17 05:21 PM | Show all posts
WeskerXksa replied at 2017-11-17 02:57 PM
This is the error message i relogged in manytimes with no success

For that you need to contact itunes support as stated. Am sure they will help you out.
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