Payment problem

Monir · Post time 2017-11-14 04:51 PM

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My nickname is XMonirX
I spended €5,49 and i don't receive any Diamonds Can you resolve this problem please.

Zarfin · Post time 2017-11-14 05:07 PM

Hi, firstly, try restart game. About recharge problem, you have to report it to cs in-game, by click Customer Service icon (on next to YT icon). > Payment Problem.if provided form, just fill it correctly with valid information. Thx,QS

Klidr · Post time 2017-11-25 10:08 AM

Hi,i also faced the same problem, my nickname is Red.Haired.ChimpanZe, and do you know where could i find information regarding acc server? Where do i see the purchase email which contain GPA-xxxx-xxxxxxxxxx

Habnx · Post time 2017-12-2 07:51 PM

Edited by BD007 at 2020-3-28 11:54 AM

Hi I have purchased starlight of this month and have not received alucard's skin yet. Please resolve this issue immediately

Also I have not received any email from you after my purchase. But I have the payment reference number. Resolve this issue immediately, iam annoyed how can such institute be so careless with customers money. This is very unprofessional.

Klidr replied at 2017-11-25 10:08 AM
Hi,i also faced the same problem, my nickname is Red.Haired.ChimpanZe, and do you know where could i ...

I have not received any either. Did they resolve your issue

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[Payment-Contact Customer Service] Payment problem

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