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[Payment-Contact Customer Service] Bout recharge

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Post time 2017-11-12 06:38 PM From mobile phone | Show all posts |Read mode

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Edited by BD007 at 2020-3-29 07:38 AM

Hello. I wanna ask bout my payment. I buy starlight member yesterday. But i didnt get my starlight. But my money deducted . Can u help me bout this. Was loading so long then error. After that show up message succesful. But i didnt get starlight. Help me pls


Help me pls
Screenshot_20171111-175206.png
Post time 2017-11-12 07:23 PM From mobile phone | Show all posts
You should contact in-game customer service
Post time 2017-11-12 10:44 PM | Show all posts
Sorry for the inconveniences, but there are times that transactions are delayed. Please do wait or if you didn't receive it, I suggest contacting the customer service in-game. Take note that it might take days for them to reply as there's lots of ongoing queries. Also, they might need this screenshot of yours as evidence/proof that you really bought it. I hope you get it soon!
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