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[Payment-Contact Customer Service] Diamond purchase

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Post time 2017-11-12 10:20 AM From mobile phone | Show all posts |Read mode

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Just now i have purchased diamond,  i finish the transaction but i did not get diamond instantly.
Post time 2017-11-12 10:25 AM | Show all posts
Edited by seimz at 2017-11-12 08:28 AM

Hi angcho,
Was the transaction succesful and amount already deducted from account? Pls wait for a few minutes, network error may cause delay transaction. If you dont get it  dont worry, contact Customer Service in-game and report in "payment problem" section, and fill in all required forms, and wait for reply. Hope it helps. Thanks.
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