Mobile Legends: Bang Bang

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[False Bug Report] Erro(mistakes)

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Post time 2017-10-28 03:20 AM From mobile phone | Show all posts |Read mode

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Olá, ontem dia 26/10/2017 fiz umas compra no jogo e fiz clã, aí depois sair, logo hoje pela tarde entrei no jogo e tinha uma mensagem falando que eu peguei fiz a compra através de bugs mais eu tenho como prova que fiz a recarga. Eu gostaria se tinha como devolver meus diamantes porquê eu tive que trabalhar para poder fazer a compra de tiver algum erro por favor me comunicar eu não fiz nada de errado e é a minha primeira compra no jogo. Se puder entre em contato comigo pelo meu e-mail:
waxgatinho1@gmail.com
Id:63061197
Nick:Wax_
Obrigado...

Hello, yesterday, 10/26/2017 I made a purchase in the game and I made a clan, then I left, just this afternoon I joined the game and had a message that I got the purchase made through the bugs plus I have as proof that I did to recharge. I would like if I had to return my diamonds because I had to work to be able to make the purchase if you have any errors please let me know I did nothing wrong and it is my first purchase in the game. If you can, please contact me by e-mail:
waxgatinho1@gmail.com
Id: 63061197
Nick: Wax_
Thank you...
Post time 2017-10-28 03:42 AM | Show all posts
Hello Wax_,

To be able to create a squad, it will need take off 199 diamonds on your in-game currency, please take note on that.

Regards,
|~Zazme_Yakuza
 Author| Post time 2017-10-28 03:48 AM From mobile phone | Show all posts
yes I know, but I put 730 diamonds and spent 199 for the clan after that I did nothing else like them.
Post time 2017-10-28 03:58 AM | Show all posts
Hello Wax_

How much did you had left now?

Regards,
|~Zazme_Yakuza
 Author| Post time 2017-10-28 04:14 AM From mobile phone | Show all posts
I had 730 spent 199 and focused with 531 at the time I left the game, the time I returned had -322 is a message saying that I used a bug or request a refund of the purchase and I did neither.
 Author| Post time 2017-10-28 04:40 AM From mobile phone | Show all posts
have any way to recover the account without having to spend again?
Post time 2017-10-28 09:12 AM | Show all posts
Hello Wax_,

Do you have a screenshot of this message, for confirmation of this bug?

Regards,
|~Zazme_Yakuza
 Author| Post time 2017-10-28 11:24 PM From mobile phone | Show all posts
I have, but how would this catch before or after the bug?
Post time 2017-10-30 10:47 AM | Show all posts
Hello Wax_,

The game has an automated system that detects illegal transactions and takes offs diamonds from you if you did an illegal transaction, which is if you do, there will be nothing else I can help you with, but if you think this is a wrongful, false alarm, please contact our Customer Service via in-game or email at : mobilelegendsgame@gmail.com.

Regards,
|~Zazme_Yakuza
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